Case Studies

Perry Street Software, 2023

Building New Chat Features

Within my first month at Perry Street Software, I led the charge in updating our products’ chat UX, aiming for more open chats between users. As a 0-to-1 feature, read receipts clicked with our users, boosting our revenue and bumping up our NPS score. It was a big win for both user experience and our bottom line.

Perry Street Software, 2023

Building New Chat Features

Within my first month at Perry Street Software, I led the charge in updating our products’ chat UX, aiming for more open chats between users. As a 0-to-1 feature, read receipts clicked with our users, boosting our revenue and bumping up our NPS score. It was a big win for both user experience and our bottom line.

Perry Street Software, 2023

Building New Chat Features

Within my first month at Perry Street Software, I led the charge in updating our products’ chat UX, aiming for more open chats between users. As a 0-to-1 feature, read receipts clicked with our users, boosting our revenue and bumping up our NPS score. It was a big win for both user experience and our bottom line.

Perry Street Software, 2023

Building New Chat Features

Within my first month at Perry Street Software, I led the charge in updating our products’ chat UX, aiming for more open chats between users. As a 0-to-1 feature, read receipts clicked with our users, boosting our revenue and bumping up our NPS score. It was a big win for both user experience and our bottom line.

Petal, 2022

Improving AutoPay UX

I led a project to improve the AutoPay experience for Petal’s credit card members. Collaborating with the Payments team, we streamlined the process on the app's homepage, enhancing user experience by simplifying enrollment and eliminating confusing legacy elements.

Petal, 2022

Improving AutoPay UX

I led a project to improve the AutoPay experience for Petal’s credit card members. Collaborating with the Payments team, we streamlined the process on the app's homepage, enhancing user experience by simplifying enrollment and eliminating confusing legacy elements.

Petal, 2022

Improving AutoPay UX

I led a project to improve the AutoPay experience for Petal’s credit card members. Collaborating with the Payments team, we streamlined the process on the app's homepage, enhancing user experience by simplifying enrollment and eliminating confusing legacy elements.

Petal, 2022

Improving AutoPay UX

I led a project to improve the AutoPay experience for Petal’s credit card members. Collaborating with the Payments team, we streamlined the process on the app's homepage, enhancing user experience by simplifying enrollment and eliminating confusing legacy elements.

QuadPay, 2020

Revamping Order Management

I collaborated with cross-functional teams to revamp the order management experience on our buy-now-pay-later app. This redesign enhanced visual context, improved order communication, and led to substantial reductions in customer support calls, late payments, and increased user engagement.

QuadPay, 2020

Revamping Order Management

I collaborated with cross-functional teams to revamp the order management experience on our buy-now-pay-later app. This redesign enhanced visual context, improved order communication, and led to substantial reductions in customer support calls, late payments, and increased user engagement.

QuadPay, 2020

Revamping Order Management

I collaborated with cross-functional teams to revamp the order management experience on our buy-now-pay-later app. This redesign enhanced visual context, improved order communication, and led to substantial reductions in customer support calls, late payments, and increased user engagement.

QuadPay, 2020

Revamping Order Management

I collaborated with cross-functional teams to revamp the order management experience on our buy-now-pay-later app. This redesign enhanced visual context, improved order communication, and led to substantial reductions in customer support calls, late payments, and increased user engagement.

Additional Work

QuadPay, 2020

Building a Design System

As the only Senior Product Designer at QuadPay, I built our design system from scratch, which helped the team move faster and stay aligned with engineering. With reusable components and a unified style, we cut development time and improved the user experience, setting up the product to scale smoothly as the company grew.

QuadPay, 2020

Building a Design System

As the only Senior Product Designer at QuadPay, I built our design system from scratch, which helped the team move faster and stay aligned with engineering. With reusable components and a unified style, we cut development time and improved the user experience, setting up the product to scale smoothly as the company grew.

QuadPay, 2020

Building a Design System

As the only Senior Product Designer at QuadPay, I built our design system from scratch, which helped the team move faster and stay aligned with engineering. With reusable components and a unified style, we cut development time and improved the user experience, setting up the product to scale smoothly as the company grew.

QuadPay, 2020

Building a Design System

As the only Senior Product Designer at QuadPay, I built our design system from scratch, which helped the team move faster and stay aligned with engineering. With reusable components and a unified style, we cut development time and improved the user experience, setting up the product to scale smoothly as the company grew.

Perry Street Software, 2024

Refreshing Events UI

I owned the refresh of the UI framework within the Events section in Perry Street Software's suite of GBTQ dating apps. My goal was to reach design parity with other parts of the apps which had already been updated. The result brought a more dynamic, user-friendly interface, improving user engagement and satisfaction.

Perry Street Software, 2024

Refreshing Events UI

I owned the refresh of the UI framework within the Events section in Perry Street Software's suite of GBTQ dating apps. My goal was to reach design parity with other parts of the apps which had already been updated. The result brought a more dynamic, user-friendly interface, improving user engagement and satisfaction.

Perry Street Software, 2024

Refreshing Events UI

I owned the refresh of the UI framework within the Events section in Perry Street Software's suite of GBTQ dating apps. My goal was to reach design parity with other parts of the apps which had already been updated. The result brought a more dynamic, user-friendly interface, improving user engagement and satisfaction.

Perry Street Software, 2024

Refreshing Events UI

I owned the refresh of the UI framework within the Events section in Perry Street Software's suite of GBTQ dating apps. My goal was to reach design parity with other parts of the apps which had already been updated. The result brought a more dynamic, user-friendly interface, improving user engagement and satisfaction.

Slice, 2022

Rolling Out a Redesign

I worked on a six-month contract to rollout a major redesign of Slice’s core pizza-delivery app. I identified areas of the product that needed rework, and delivered UI work that matched the new experience.

Slice, 2022

Rolling Out a Redesign

I worked on a six-month contract to rollout a major redesign of Slice’s core pizza-delivery app. I identified areas of the product that needed rework, and delivered UI work that matched the new experience.

Slice, 2022

Rolling Out a Redesign

I worked on a six-month contract to rollout a major redesign of Slice’s core pizza-delivery app. I identified areas of the product that needed rework, and delivered UI work that matched the new experience.

Slice, 2022

Rolling Out a Redesign

I worked on a six-month contract to rollout a major redesign of Slice’s core pizza-delivery app. I identified areas of the product that needed rework, and delivered UI work that matched the new experience.

Meetup, 2020

Shifting Priorities in a Pandemic

I was contracted for one month to pivot Meetup’s homepage from highlighting local in-person events to promoting virtual experiences, like online cooking lessons or photography workshops, as the pandemic restricted in-person gatherings.

Meetup, 2020

Shifting Priorities in a Pandemic

I was contracted for one month to pivot Meetup’s homepage from highlighting local in-person events to promoting virtual experiences, like online cooking lessons or photography workshops, as the pandemic restricted in-person gatherings.

Meetup, 2020

Shifting Priorities in a Pandemic

I was contracted for one month to pivot Meetup’s homepage from highlighting local in-person events to promoting virtual experiences, like online cooking lessons or photography workshops, as the pandemic restricted in-person gatherings.

Meetup, 2020

Shifting Priorities in a Pandemic

I was contracted for one month to pivot Meetup’s homepage from highlighting local in-person events to promoting virtual experiences, like online cooking lessons or photography workshops, as the pandemic restricted in-person gatherings.

©2024 Jared Christman. All right reserved.

©2024 Jared Christman.

All right reserved.